The World’s Top Six Outsourcing Destinations are in India!

Posted on November 9, 2012

Even after years of outsourcing and rising competition, India continues to reign as the most preferred outsourcing location. Currently six Indian cities are among the world’s top eight global locations for outsourcing IT and ITES services. The city of Bangalore is at the number one position, closely followed by Delhi, Mumbai, Chennai, Hyderabad and Pune. These Indian cities are the top six on the list followed by Manila and Dublin.  Curious to know what has made these Indian cities so attractive for outsourcing?  Here are some reasons:

1. Bangalore

  • Bangalore has been able to retain its top position among other global outsourcing destinations for the fourth consecutive year
  • The presence of big service providers like Infosys, Wipro, TCS, Intel, Microsoft, Cisco, Yahoo, Google, HP, Oracle and Sap amongst others have attracted a lot of business and foreign investment
  • The city of Bangalore currently rules as the number one destination for BPO and ITO services

2. Delhi

  • Delhi along with the National Capital Region (NCR) is at number two because of its large availability of skilled labor, international airport and well-planned infrastructure
  • This city is home to big IT giants like HP, Dell, IBM, Motorola, Microsoft, Intel, oracle and SAP
  • Delhi is well-known for its strong BPO capabilities

3. Mumbai

  • This city is at number three because of its ample availability of skilled professionals, favorable government policies and excellent infrastructure
  • The software services exports from Mumbai have doubled to 4.1 billion from $3.6 billion last year
  • The city of dreams as Mumbai is fondly known, is home to acclaimed IT companies like HCL, IBM, TCS, Wipro, Satyam and Infosys amongst others

4. Chennai

  • Low cost of living, good city governance, urban infrastructure, highly skilled professionals, telecom connectivity and cheap labor have made Chennai an ideal outsourcing location for many
  • This city is currently the world’s second largest exporter of software and ITES services
  • Chennai has proved its excellence in services like ADM, product development, business analytics, legal process outsourcing and engineering services amongst others

5. Hyderabad

  • Hyderabad has been aptly nicknamed as Cyberabad because of its expertise in testing, ADM and healthcare services amongst others
  • The city of Hyderabad is also the perfect outsourcing destination for call center and data entry services

6. Pune

  • Pune is also known as “Oxford of the East” because it has the most number of universities, colleges and schools in India. This urban city has a large number of highly educated and skilled professionals
  • Pune has over 212 software companies and is the best outsourcing location for engineering services, product development, customer support and research
  • Low cost of living, low labor cost, special incentives for the IT industry and favorable operational policies have made Pune an ideal choice for many global companies like Oracle, Accenture, HCL, Microsoft, Cognizant and Infosys amongst others

Now that you know more about India’s top six outsourcing destinations, which Indian city would you choose for outsourcing and why?

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