You have made a decision to start outsourcing in 2014, but before you do that, you want to know about the key factors that will make your outsourcing project a success. Read the following 5 P’s of outsourcing to gain a better understanding on how to and how not to manage an outsourced project:
1. People
The success of an outsourcing project heavily depends on the people in your offshore team. No matter how solid your process is or how well your requirements are defined, you will still need the right people doing the right things in your outsourced project. Make sure to co-develop a recruitment process along with your service provider, so that you can be equally involved when it comes to interviews and screening tests. This way, you will be able to build a strong and dedicated team that will bring in long term results for your company.
2. Process
Before you sign on the outsourcing contract, make sure that you have a common understanding on how you and the service provider will work together. To start off, you will need to devise and document a process, along with the people who will be involved from your end. Make sure to describe in detail about who is responsible for what part and how you will be making your requirements. Also mention about the project management tool that you will be using and how you will be using it. Remember to ask the service provider about how you will communicate (methods, meetings and systems) and about the steps involved from the inception of the project until the implementation.
3. Preparation
Though outsourcing can help you save on time, you will still have to schedule some time to look into the daily progress of your project. Investing time into meeting the key people on the service provider’s team is a great way to start off an outsourcing project. Spending time with the vendor will also help you define processes, prepare contracts, evaluate the scope of the project and select the right people for your work. Make sure that you also prepare your existing employees for the upcoming organizational change before you outsource.
4. Profit
During the course of thee outsourcing project, you must ensure that your outsourcing deal is bringing your company profit and increasing your bottom line. Don’t make the mistake of measuring the level of profit only in terms of cost savings. Ensure that the outsourcing deal in bringing in increased flexibility and faster time-to-market. This way, you can take up more projects and grow in terms of revenue.
5. Performance
Make it a point to measure the overall performance of your outsourcing project. Conduct regular evaluation of all the involved team members on varied aspects like quality, productivity, team skills, personal skills and the total number of billed hours. Such evaluations can help you understand more about each team member’s output.
Have you outsourced a project before? Were you happy with the outcome? Let us know by leaving a comment in the box below. We, at Flatworld Solutions love to hear from you!
Did you know that you can outsource any type of service today, be it photo editing, mobile application development or content writing? Read more about the varied types of services that you can outsource to Flatworld Solutions.
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Editor
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