Technology is innovating at an accelerating pace and newer technology and gadgets are being invented on a daily basis. Today, where companies are facing cutting-edge completion in each industry vertical, every organization is struggling to perform better than its counterparts. While overloads have become a common problem, organizations constantly face the pressure of increasing their ROI and deliver measurable results in order to stay viable. As a result, companies are adopting technology-oriented solutions in order to automate tasks. One such technology innovation is “Chatbots”, which exhibit glimpses of the A.I assisted future that sci-fi movies have dreamt of since quite a while back.