In this pandemic that is raging across the globe, healthcare workers are overburdened with thousands of patients to look after every day. There is a severe shortage of necessary equipment like PPE kits, masks, oxygen cylinders, hospital beds, and medical staff running back and forth to arrange them for patients in need. Currently, there are 138 million cases of coronavirus worldwide and coupled with the aging population, we have a significant health crisis on our hands. In the United States alone, there have been 565,000 deaths so far, and the numbers are only going up.
The situation is very grim, and this situation could get worse for the hospitals when there will be a mismatch of accounts or health insurance claims are denied. Patients are always the top priority for any medical institution, and secondary jobs like medical billing come later. When there is already a huge burden on staff, jobs like this could get extremely tough to maintain. In this situation, hospitals need to outsource their medical billing and transcription services to healthcare BPO providers.