Do you want to find out how much a customer support project would cost, even before you decided to outsource it? Yes, now you can with Flatworld’s novel Call Center Outsourcing Cost Calculator that is completely FREE, easy-to-use and super quick.
Over the last 15 years, we at Flatworld Solutions have been offering an entire gamut of reliable and cost-effective customer support solutions to worldwide organizations of all sizes. One question that most customers ask us is “What is the exact budget and the total number of call center agents that I would need to support my desired service level?
To adequately address this question placed by our customers, we at Flatworld Solutions have devised a new Call Center Staffing Calculator that is very easy-to-use, is completely free and provides a customer with an immediate answer to the following business critical queries:
- What is the number of call center agents that I will need to adequately support my call center expansion requirements?
- What will be the cost that I will incur for my desired service level?
How to Utilize our Call Center Resource and Budget Planning Calculator?
To quickly find out the number of call center agents and the total cost that you will incur on a weekly basis, all you need to do is key in the type of your project, the service types, the target country, the call count, the average handling type and your preferences on shift coverage. When you have finished entering in your details, you will only need to click on the “Calculate” button to find out the answers to your questions immediately.
Read this guide to find out how to fill in your details: Continue reading