Monthly Archives: June 2019

Top Video and Audio Transcription Tools Available Today

Top Video and Audio Transcription Tools Available Today

Posted on June 27, 2019

There are several reasons why you’d crave to transcribing your audio and video recording. You may have to transcribe a bunch of interviews, create a written record of a meeting, make your web content more visible to search engines, or maybe in need to make your online content accessible.

Basically, transcription means the process of converting audio, video, and verbal material into text. It is defined as the process of transforming the video’s audio into text via the use of different technologies such as transcription machine, speech recognition, or even a human transcriptionist. On the other hand, when it is done via a machine, it is called a transcriber. Among the files being transcribed are videos, films, podcasts, webinars, interviews, and conference speeches. Let us dig into these following transcription tools, which are trending. Here’s our pick:

  1. Happy Scribe
    It is an online tool that facilitates in transcribing your video and audio files in a couple of minutes using a voice recognition technology. It can be accessed and edited with the help of an interactive editor. It is probably one of the best transcription tools to ease out work-related requirements.
  2. Continue reading

Major Challenges Faced While Developing Recommender Systems

What are the Major Challenges Faced While Developing Recommender Systems?

Posted on June 20, 2019

The Internet might be filled at the brim with a lot of information about training as well as evaluating the recommenders, but too much info could overwhelm you. Are you looking to get a clear understanding of the ways to beat different challenges revolving around a full-scale system? If yes, then start reading:

  1. Dynamic Prediction
    When you are dealing with a large user-base dimensionality, it could be a big deal to pre-compute every recommendation.
  2. Continue reading

Why Should Your Business Move to a Cloud-based Contact Center?

Why Should Your Business Move to a Cloud-based Contact Center?

Posted on June 13, 2019

There is a legion of benefits of opting for a cloud-based contact center. A cloud-contact center generally hints at a unified solution for both inbound as well as outbound voice communications, especially for a call center that is hosted outside an office premise. The cloud contact center solutions can help in centralizing customer interactions across different channels such as email, voice, text messages, chat, social media, consumer relationship management software, and the likes.

Are you looking to move your business to a cloud-based contact center? Shifting to a cloud contact center over the premises-based services can proffer businesses of every size significant perks such as newfound, stronger compliance, better cost structure, and the likes. Some of the key reasons for you to shift your business to a cloud-based contact center include:

  1. Flexibility and Scalability
    Cloud contact center solutions need minimum on-site software or hardware that provides different business hubs with adequate flexibility to scale phone lines. It also helps in featuring up and down in real time. Companies can include new phone lines or call up the routing structures for accommodating seasonal fluctuations in call volumes of the consumers. For example, on a snowy day, the agents can easily work from their home-based office and make/take calls.
  2. Continue reading

Top 5 Software Testing Trends to Watch Out for in 2020

Top 5 Software Testing Trends to Watch Out for in 2020

Posted on June 6, 2019

The exponential growth of software is here to stay, and the year 2020 will not be any different. The forthcoming year is anticipated to witness a few software testing trends to garner a great deal of user attention and help different organizations stay competitive. Let us dig into these software testing trends which are most likely to define the year 2020. Have a look:

  1. The Necessity of Testing Big Data
    Since the passage of time, data and data analytics has gained huge momentum in a variety of fields including healthcare, telecom, retail, banking, and the likes. There has been a lot of emphasis on the way the data are segmented and optimized for making decisions. Testing of big data is not an uncommon phenomenon and it’s expected to grow exponentially in the upcoming days. The trend of big data testing has been fueled mainly because of the robust processes that most of the enterprises are following to churn out the best of marketing strategies. Acknowledging this fact, we must claim that the need for testing big data applications will witness a new rise in 2020.
  2. Continue reading