Monthly Archives: March 2015

Try Out Our All New Call Center Staffing Calculator Today!

Do you want to find out how much a customer support project would cost, even before you decided to outsource it? Yes, now you can with Flatworld’s novel Call Center Outsourcing Cost Calculator that is completely FREE, easy-to-use and super … Continue reading

Posted in Outsourcing | Tagged call center agents, call center outsourcing cost calculator, call center project, call center resource and budget planning calculator, call center solutions, call center staffing calculator, customer support services, Outsourcing | 1 Comment

11 Essential Traits That Your Customer Support Executives Must Possess

Do you know the secret behind a successful call center? It is your customer support executives.  Find out the 11 essential traits that your agents must possess.  The current age is often referred to as the “age of the customer”. … Continue reading

Posted in Outsourcing | Tagged call center, customer support, customer support agents, Customer support executives | Leave a comment

Is Disaster Recovery Outsourcing Right for your Organization?

Should your company invest on disaster recovery services? What are the factors you must consider? Read on to get your questions answered.  Over the last couple of years, there has been an on-going battle between rising business demands for disaster … Continue reading

Posted in Outsourcing | Tagged disaster recovery center, disaster recovery outsourcing, Disaster recovery services, DR services, outsource, outsource disaster recovery services, outsourcing disaster recovery services, outsourcing DR, outsourcing DR services | Leave a comment

Has Your Business Outsourced Infrastructure Management?

Find out how outsourcing infrastructure management can help your business build a robust and reliable IT infrastructure without spending too much.  With the ever changing business environment and new technologies like mobile and cloud computing coming to the forefront, it … Continue reading

Posted in Outsourcing | Tagged infrastructure management service provider, IT infrastructure management, outsource infrastructure management services, outsourcing to India | Leave a comment

Why Outsource HR Services?

Outsourcing HR services can help your company shift the focus onto your core competencies, avoid mundane administrative work and can even help you compete with your larger counterparts. Many small to mid-size businesses find that outsourcing HR (Human Resources) functions … Continue reading

Posted in Outsourcing | Tagged HR outsourcing, human resources, India, Outsource HR services, outsourcing HR, outsourcing HR services, outsourcing human resource services, what is HR outsourcing | Leave a comment