Monthly Archives: February 2015

Get All your Outsourcing Facts Right!

In the recent months, outsourcing has often been featured in the news for good and bad. Over the last decade, almost every type of business has heard a lot about outsourcing. But did you know that outsourcing is a not … Continue reading

Posted in Outsourcing | Tagged India, Outsourcing, Outsourcing facts, outsourcing service provider, outsourcing solutions | 1 Comment

4 Tips to Get your Brand Famous on Social Media

If your business is not active on social media, then you may be missing out on a huge amount of business. Here are four tips to help you promote your brand on social media. With more and more people spending … Continue reading

Posted in Outsourcing | Tagged brand, business, company, online marketing, social media, social networking sites | Leave a comment

How to Optimize your IVR System?

Most companies choose IVR (Interactive Voice Response) systems, when it comes to improving their customer support services. But how can you improve the potential of this handy call routing tool? Here are three simple ways to optimize your IVR system … Continue reading

Posted in Outsourcing | Tagged call center agents, call center services, customer support services, interactive voice response system, IVR script, IVR system | Leave a comment