Monthly Archives: January 2015

Why Outsource Medical Coding?

Posted on January 31, 2015

Medical coding outsourcing is the easiest way to submit claims quickly and accurately, while enhancing your reimbursements and maximizing your revenue.

It is mandatory for hospitals, clinics and healthcare organizations to submit claims quickly and accurately. The two main factors that go into approving or denying a claim are speed and efficiency. For medical coding to be done right, high accuracy combined with lightening speed in the insurance claims filing process is required.

What is medical coding?

Medical coding refers to the process of documenting the healthcare services provided to a patient by a healthcare service provider like a physician, hospital or nursing home. A medical coder would abstract the details listed in the documentation, assign the relevant codes and create a claim for payment, which would be paid by the patient, insurance agency or CMS.

Medical coding for specialities

Apart from availing regular coding services, your hospital or clinic can also get access to medical coding services for a range of specialities like Radiology, Cardiology, Paediatrics, Physical therapy, Endocrinology, Pathology, Oncology and Gastroenterology to name a few.

Why invest in outsourcing?

Since medical coding is tedious and time consuming, it is best outsourced to professionals. A medical coding service provider in India can not only provide you with quality services, but can also help you to save on precious time, cost and effort which can be invested into your core business functions.

Through outsourcing, your hospital or clinic can get access to the services of certified medical coding specialists who can provide your hospital with a host of services (CPT, ICD and HCPCS (Level I and II medical coding) that will significantly enhance your reimbursements and impact your revenue. With a team of experts coding your claims across varied specialities, you will not have to worry about errors that result in denials, rework or lower reimbursements.

Top 5 benefits of outsourcing medical coding

  1. Avail HIPAA compliant medical coding services
  2. Reduce your current operating cost by a whopping 60%
  3. Stay assured of 99.9% accuracy in your medical coding
  4. Leverage the skills of trained, qualified and experienced medical coding specialists
  5. Get access to the latest medical coding software and best practices

Continue reading

Why Use Qualitative Research for your Business?

Posted on January 25, 2015

Have you ever wondered what is Qualitative Research all about and if you should use it for your business? Read on to know more about Qualitative Research and its benefits.

Defining qualitative research

Qualitative research is a popular research method that is used across various sectors, be it in social science or market research. A qualitative researcher primarily aims at gathering a comprehensive understanding of human behaviour and the reasons behind such behaviour.

The science behind this type of research assumes that among individuals, there is a relationship between attitude and behaviour. Qualitative research is an essential tool in data collection and can prove to be extremely useful in market research.

How is data collected for qualitative research?

Data is usually collected through a direct interaction with individuals on a one-to-one basis or through a direct interaction with individuals in a group setting. Since the data collection process in qualitative research is time consuming, qualitative research can be expensive. However, the information will be accurate and will also give you a deeper insight into the subject that you are researching.

Popular methods in conducting qualitative data

Focus groups, individual interviews, observations and action research are some of the popular methods used in qualitative data collection.

Benefits of using qualitative research
Continue reading

Why Use QuickBooks for your Business?

Posted on January 18, 2015

Are you on the verge of choosing an accounting system for your business? If yes, read more about the usability, flexibility and comprehensiveness that QuickBooks offers.

If you are looking for an accounting system, you will be faced with several choices. Though there are a host of accounting software programs that offer different benefits, it is QuickBooks that stands out from the crowd and proves to be the ultimate financial package. Apart from QuickBooks being robust enough to process and report all of your financial transactions, it also eliminates the requirement to use multiple software packages. Most important of all, it gives you the power to maintain all your financial records with ease.

Benefit # 1: An all-in-one package

If you opt for QuickBooks, you will not have to keep buying separate programs, for producing invoices, managing your payroll or handling job-costing. QuickBooks includes a wide range of integrated sub-systems, that can help your business effectively manage your Accounting Payables, Payroll, Purchase Orders, Inventory, Management Reporting, Accounts Receivables, Management Reporting and General Ledger to name a few.

Benefit # 2: Minimizes your data entry work

QuickBooks can help you drastically reduce your data entry work. With lesser month-end balancing and reconciling steps to carry out, you can easily manage the integrity of your data. With the use of QuickBooks, you can be assured that your accounting will always be correct with minimal extra work. Instead of worrying about accounting, you can now channel your valuable time into building your business. Continue reading

5 Strategic Outsourcing Techniques for Your Small Business

Posted on January 8, 2015

For most small business owners, outsourcing can be a “scary” word. But it does not have to be that way. Through strategic outsourcing, you can leverage the broader expertise that only outsourcing provides and give your business a head start.

Outsourcing may seem to be daunting task that adds more moving pieces to your small business. But if done in the right manner, it can not only give you access to expertise, but can also free you from tedious work and enable you to focus more on effectively running your small business. Here are 5 steps that you can follow to make the most of outsourcing.

1. Identify business needs

Take a good look at all your business tasks and find out the tasks that are taking longer, because you are doing the work on your own or with a small team. Business areas like accounting, IT support, recruiting, shipping or photocopying are some of the tasks that eat away the time from small businesses. The first step to successful outsourcing is to identify the parts of your business which could benefit from knowledge and speed.

2. Start by outsourcing small projects

Developing an outsourcing relationship with a service provider begins with getting an idea about how they work. For this, it is better to start by outsourcing a modest business task, rather than outsourcing a large and complicated project. For example, if you require recruiting services, first ask the vendor to help you find a new administration executive, before you ask them to for a new project manager.

3. Do the paperwork

It is important to develop a non-disclosure contract in place, when you outsource a project. This is critical, because you will be sharing business information with the vendor. Make sure that you create the paperwork yourself. This way, you can ensure that you are protected.  Continue reading

Top 4 Tips to Increase Sales in Your Contact Center

Top 4 Tips to Increase Sales in Your Contact Center

Posted on January 4, 2015

Find out how to increase your sales in your call center and make your customers happy in 2015. 

Have you been unable to increase the sales in your call center in 2014? Now, you can change that and maximize your sales by making a few tweaks. Here are top three tips that can help you make your customers happy, while you make more sales.

1. Don’t depend too much on IVR

If you have focussed only on automated calls, you may want to make a change. Sectors, like Banking have a high IVR call rate of 70% and this figure is only increasing for other sectors as well. However, it is best to gain a balance between cost-saving automation and revenue-generating live calls. Analyze all the calls you handle and sort them into the most difficult, the simplest and the most valuable. This can give you a clear perspective.

2. Find out if your agents have the potential to sell

When it comes to increasing sales, most companies immediately think about training their agents. Training is important, but it is also critical to find out if your call center agents have the potential to sell to your customers. Recent research has revealed that out of 100 customers, 12 wait for an unacceptably long time, 18 do not get their queries resolved and 20 are unable to get through. This is why it is very important to only choose call center agents who can actually sell.

3. Ask your customers for feedback

After a call is placed by a customer, ask them for feedback. This will help you to see who are your best agents. You will also know who are the ones that are productive and have generated good customer satisfaction. Continue reading

5 Tips to Help You Take Great Portraits

Posted on January 2, 2015

Follow these five simple tips to take great portraits of kids, adults and pets.

As a photographer, are you always asked to take portraits? While some photographers are naturals at capturing portraits, others simply freeze when it is time to click a portrait of a person. Photographers are confused about how to make people pose, how to select the perfect flattering light and how to make the subject comfortable for the photo shoot.
Well, shooting a portrait can be easy if you just take a deep breath, relax and read these five simple tips for shooting picture-perfect portraits.

1. Pick out the right lens

It is important to pick out the right lens as it can give you greater flexibility while shooting a portrait. If you are going to shoot a large group, then a wide-angle lens can give you a wider angle of view. A 50mm portrait lens on the other hand can give you sharp images, with lower f-stop ranges. It will also give you more diversity. You could also opt for a telephoto lens that will help you restrict your angle of view.

2. Set your aperture

When shooting a portrait image, it is better to set a wide aperture like f/2.8-f/5.6, as this will give you a shallow depth of field. This way the background will not overtake the subject. With the right aperture, your subject (child, adult or pet) will stand out. Shooting in the aperture priority mode will also help you gain a deeper depth in the image.

3. Think about the exposure

Paying attention to exposure compensation can help you brighten up your subject’s face, if you don’t have enough light directed towards their face. This trick is often used by landscape photographers to lighten/darken skies and is very useful even in portraits. To make this work, simply press the exposure compensation on your camera and choose from the options. Continue reading