Monthly Archives: May 2014

How to Start to Outsourcing Your Software Project?

Posted on May 31, 2014

What is the right way to start an outsourcing relationship, if you were to outsource software development? Do you know? At Flatworld Solutions we have been providing expert software solutions over the last 14 years. Over the years, we have chartered out our own approach towards getting the outsourcing relationship onto the right start. How important is communication? Should a joint workshop be conducted before the onset of the project? Should there be an onsite team? Read on to find out more about how to start a successful outsourcing venture.

We strongly recommend commencing an outsourcing relationship with an onsite workshop. A small team of 2 or 3 team members can travel to your site and understand your requirements for a period of two/three weeks. Everything from the communication model, the initial roadmap and the joint development process can be discussed in detail. You can share all the details about the product/software project and also get acquainted with the team who will be working on the project.

After returning from the onsite workshop, the team can begin training the rest of the team in accordance to what was learned in the workshop. This way, there will be accurate knowledge transfer to the offshore team. A ramp-up project can then be started to help the team understand the project. In this phase, everything with regards to the project, such as the communication plan, the testing environment, the tools, the procedures and the joint repositories can be tested out. If deficiencies are discovered, appropriate revisions can be made.

Here is a typical workshop plan that you can use:

1. Familiarize the offshore team with the software project/ product

Explain the architecture and code structure of your software product
Share details about the existing texting infrastructure, such as the coverage, test plans, environment and framework
Tell them about the current development infrastructure, like the formats, the coding standers, the repositories and the tools
Give explicit details about the access and control capabilities, the used frameworks and the tools

Continue reading →

Provide Better Patient Care with Accurate Emergency Room Transcripts

Posted on May 24, 2014

If you own or work at a hospital or trauma care center, you will understand the stress of working at in a emergency room. Very often, the critical notes that are taken down at the emergency room are scribbled or illegible because of stress that medical practitioners have to undergo while attending to the critical medical conditions of patients. Within the limited time that is available in an emergency room, physicians often hurriedly speak their thoughts into a microphone or scribble onto their notepad.

However, the notes taken by physicians during an emergency room operation are of utmost importance and need to be recorded accurately. This is where outsourcing comes into the picture. Instead of hiring a team of expensive in-house transcriptionists and training them to do the job, all you have to do is send over your voice files or notes via e-mail or a secure FTP to a service provider like Flatworld Solutions. Within a few hours, your healthcare physicians will have accurate notes, which can be directly used in the patient records.

Why Opt for Emergency Room Transcription?

Here is why your hospital / clinic should consider outsourcing emergency room transcription to India:

Dedicated team of emergency room transcriptionists with prior experience in working on varied medical fields, such as, Genetics, Trichology, Cytopathology, Cardiology, ENT, Oncology, Otolaryngology, Hepatology, Radiology, Geriatrics, Orthopedics, Anesthesiology and Gynecology to name a few
Trained transcribers who can read and comprehend the emergency room voice or text inputs of physicians. This is a critical factor to consider, as each physician has a unique style of writing
Get customized emergency room transcription services, based on the unique needs of your hospital, clinic or healthcare center
Get access to advanced transcription technology, software and infrastructure, without having to make any investments
Enjoy a simple transcription process that starts with dictation capture, transcription, conversion and finally document distribution
Send in voice file in any format of your choice – DSS, VOX, WAV or MP3. Get the completed transcript in your preferred format
Be assured of the confidentially and security of your information, as all transfers will be made via a secure FTP or through encrypted e-mail
Complete your patient records on time and provide the right treatment to your patients, with transcripts that 100% accurate

Continue reading →

Invoice Processing Just Got Easier!

Posted on May 16, 2014

If you own a B2B or a B2C business, then you will know how essential invoice processing is. With errors or inaccuracies in your invoice amount, you could be putting your business at a risk, with a low score in customer satisfaction metrics. Having said this, if invoice processing is not one of your areas of expertise, then it is difficult to accurately measures issues like the exact volume of invoices processed in a month or the number of hours taken to process the invoices. Only with accuracy in such issues, can you gain a high customer satisfaction score and put your company on the road to success.

The easiest and smartest way to expertly handle your invoices is to simply outsource invoice processing to India. Just think of the benefits. Not only can you save on your overhead cost, but you can save your company the trouble of investing in expensive invoice processing software and hiring skilled personnel to do the job. Outsourcing will give you access to a dedicated team of invoice processors with expertise in using the latest invoice processing software in the market. This way, you can take advantage of accurate invoices every month, minus any investments or effort.

The Outsourcing Process is Simple

Your service provider in India receives your invoices and verifies the data to make sure that it is accurate
An invoice processing software is used to efficiently capture all your invoices (Paper/ electronic)
The software is then used to translate each invoice and classify the required information
The data from the invoices is then directly imported into your accounts payable system, via FTP
The invoice processing process is complete and you can be confident that there zero errors in your invoices

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The Pros and Cons of Outsourcing Medical Billing

Posted on May 9, 2014

If you are a doctor or a practice manager, then you would have definitely faced this question: To outsource or not? The question of whether a healthcare practice should outsource medical billing operations to India is a tough question to answer. The right answer to this question varies from practice to practice and is based on a several factors, such as, the size of the local labor market, the state of the practice’s finances and the age of the business to name a few.

Whether it is billing, clinical services or revenue cycle management, your cash flow depends on them and hence the decision on outsourcing should not be taken lightly. Before you think about outsourcing, you must carry out a thorough assessment of your staffing, costs and volume metrics. This will help you determine what is right for you.

Read on to find out the pros and cons of outsourcing medical billing services:

The Pros

Outsourcing is less expensive: If you are starting up a new healthcare clinic or if you are transitioning because of a staff member’s resignation, outsourcing is best financial decision that you can take. By outsourcing, you need not invest on hiring billing experts. You can also save on the cost of investing on expensive billing software, technology or infrastructure.
Benefit from transparency: Your medical billing service provider will provide you with regular performance reports, either automatically or upon your request. This way of working will provide you with unparalleled visibility into your medical billing operations without you having to manage or oversee any of your staffers.
Better consistency: By outsourcing, your service provider will be contractually obliged to carry out certain services for you, like appealing denials. You will also never have to worry about staffing, since it will be the job of your service provider to support your requirements all through the year.

Now, for the cons. Continue reading →

5 Tips on How to Create your Own Storyboard

Posted on May 3, 2014

Can you build a house without a blueprint? The answer to this question is: you can’t. In the same way, a short film/video without a storyboard is like a house which has no foundation. If you were to step into a house and find the floor missing, you would definitely walk back outside. Viewers too will say goodbye to your film/video if they find that your video was hastily-made and without a proper storyline.

Even though storyboarding is so crucial to a video, there are few marketing executives and creative heads who set aside time for storyboarding. Most of the time, the production team works along with the script and shoves storyboarding to the backseat.

However, storyboarding is just as important as a good script. By storyboarding, you can find the vision of your film/video. If you want your film to have a professional look and feel, then you need a storyboard. Here are five tips on how to create your own storyboard.

1. Master the visual alphabet

For storyboarding, it is crucial that you master the visual alphabet. It really does not matter if you are not great at drawing, because anyone can learn an alphabet that is comprised of basic shapes like circles, triangles lines and squares. It’s true that anything, right from a dinosaur to a car can be simplified into basic shapes that any anyone can draw. Since shapes are not at all hard to draw, you can quickly master the visual alphabet and come up with a storyboard.

2. Keep sketching

Remember to keep sketching several versions of your frames, until you are satisfied with your paper camerawork. This way, you can zero in on the perfect shots and save time and effort while shooting the video. Set aside a few hours to experiment with your pencil and sketchpad, as a storyboard is the most important step in the entire filmmaking process.

3. Invest in a digital drawing board

Investing in a digital drawing pad is the best investment that you ever make. These drawing pads are easy to use and can be setup in the blink of an eye. The pads come with every possible drawing feature and since all the drawings will be automatically saved on your computer, you can stop taking pictures or scanning images. It’s important to select a drawing pad that has good sensitivity and precision. Continue reading →