You are the owner of a small business. You want to cut back on cost, increase efficiency and use your employees for core business functions. You have read and heard a lot about outsourcing, but are not sure if outsourcing is for you. Is outsourcing only for the biggies? The answer is a definite “no”. Outsourcing has numerous benefits even for a small business. Here are five benefits that your small business can leverage by outsourcing:
1. Save money: As a small business owner, saving money is always a major concern. With outsourcing you can be sure to put away those dollars, as you can cut cost in the following areas:
- Less office space, as non-core work is outsourced
- Decrease in the number of full time employees
- Less capital required to complete your projects
Did you know that outsourcing payroll can bring in several benefits for your business? If you have already outsourced functions like web design, telemarketing or data entry, then you would already know how valuable it is to have an expert to work on your behalf. By outsourcing payroll services to a professional service provider in India, you can save money, steer clear of costly mistakes and even free up your time for core business activities.
Here are three benefits that you can leverage by outsourcing payroll services:
1. Remove the need for in-house payroll
It is a known fact that hiring and training an in-house team of bookkeepers is expensive and tedious. For your in-house bookkeeper to perform tasks like invoicing, recording paid bills and estimating job costs, you will incur a hefty sum of $40,000 a year. This is not inclusive of the other benefits that you will have to provide. On the other hand, outsourcing can give you access to part-time bookkeepers who charge on an hourly or weekly basis (whichever suits you). This will not only be cost-effective but will also give you the flexibility to choose the number of hours that you want from a dedicated bookkeeper.
To see success in your business, you should be able to effectively reach out to potential customers across the world. For example, if you are the owner of an e-commerce site that sells consumer products, you could list your items in languages other than your native language.
This way, you can successfully reach out to prospective customers in the global market place. According to recent research, consumers are 70% more likely to buy from an online store if they see the products described in their own language. Investing in quality foreign language translation services is the best way to attract international buyers in new markets.
Have you stopped at just advertising and marketing your services/products? If not, then its time your business started investing on media monitoring. Contrary to popular belief, media exposure is not the end, but the beginning. Media monitoring is a must, if you want to know how your products/services will fare in the international market.
With media monitoring, you can keep a close watch over your media exposure efforts and the money that you have invested. You can also avail an in-depth analysis of the quality of your media exposure.
In today’s competitive environment, your company cannot afford to overlook the importance of customer support. If you don’t invest in customer support, you may lose favour with your customers, lag behind your competitors or even suffer from a survival crisis.
To address this problem, your company can set up an in-house call center or choose to outsource customer support. While large businesses go in for their own call centers, a majority of mid-size companies prefer outsourcing as it gives access to skilled manpower, technical know-how and infrastructure, without any investments.
Here are five ways in which call center outsourcing can bring your business success: