Delivering outstanding customer service has become one of the most vital aspects for businesses these days. The easier access to the internet, social media and other marketing strategies are becoming prominent, and are significantly diminishing the geographical borders for business organizations. As a result, all businesses are able to cater to a wide range of audiences. As the competition is turning fierce between different firms, businesses need to come up with better strategies to ensure that they retain their customers.
One of the best ways to retain your existing clients and keep gaining new ones is by delivering exceptional customer service. The primary ways to ensure that you deliver good customer service is by staying in touch with your clients and making it easier for them to reach you. The online chat functionality is one of the ways to facilitate a platform which can be used by the customers anytime to reach you.
Apart from adding to your customer service, there are many other benefits offered by the online web chat functionality. Live online chat is one of the tools which has become “a must” for businesses. Here are the top benefits of adding the online or live chat functionality to your business website.
- Live Chat Contributes Towards Increasing Your Sales
Undoubtedly, it’s one of the biggest benefits of live chat support. Various studies indicate that websites and businesses increased their sales after deploying live chat support services. Some studies suggest that one can increase the sales by as much as 20% with the help of live chat support services.
Drones have become the latest technology babies to do wonders. They are not just being used in technology and research sectors, but, there are a lot of companies who have started using drones for the commercial purposes. Whether it is about taking shots or pictures from innovative angles or delivering goods in the geographically distant locations, drones are making everything possible.
Considering the increasing commercial uses of drones, we will certainly witness drones in various sectors performing an entirely new set of tasks with great responsibility. If you are wondering which industrial sectors will be deploying the drones in the coming year, then here are the top commercial drone predictions for 2018 that will completely amaze you.
- Aerial Imaging and Use Of Drones With Mapping Software will Increase
There are several companies across the globe which are working on combining the radiometric data, thermal imaging, RGB, orthomosaic, and much more. These companies can be seen using drones in 2018 for advanced aerial imaging and equipped with mapping software.
The learning industry has witnessed a huge growth in the recent times. One of the biggest contributors to the growth of this industry is video content. Name any reputed brand in the industry and you’d know that video content has been a game changer for them. Posting videos not only on their portals but also on social media channels such as Twitter, Facebook, Instagram, YouTube, Snapchat, etc. has proved to be a great part of marketing and reaching out to consumers. After all, we all know how amazingly video content is being consumed across the globe and how it is connecting people from miles apart.
Video is the Fastest Way to Learn
If we go by a recent survey, visual information has the power to process 60,000 times more strongly than text can ever do. This in itself is huge evidence of the fact that creating video content is a game changer for a brand. Taking support of another statistics, people remember only 10 percent of what they read and 20 percent of what they hear but 30 percent of what they see. This brings us to another conclusion – video content is the way out for the learning industry. If we were to combine the attention span of a visual where one can see and hear, we saw that people were able to remember 50 percent of the content.
Unless you’ve been living under the rock, you’d know how Blockchain technology has gained a reputation in the industry. The world is gung-ho about it and more and more professionals skilled in development are being searched for. Just like the last quarter of 2017 that saw a boom in Blockchain developer recruitment, 2018 will continue to reap good opportunities for Blockchain developers. Jobs for these developers rank second in the list of top 20 fastest growing jobs. In fact, the requirements have doubled this year reinstating the fact that the demand for Blockchain developers is exploding.
Going by a report issued by Upwork, Blockchain developers are getting as high as 150$ per hour for rendering their services. In the US, the median income of any Blockchain developer is close to $130,000 annually, way more than that of a regular software developer who earns somewhere around $105,000 annually. What’s more is that in high-end tech regions such as the popular Silicon Valley and New York, this can go up to $158,000 at a place where regular developers are hired at $140,000. This brings to the conclusion that there is as much as $18,000 up for grabs for even regular developers. While most demand is in the high-tech regions, it is only a matter of time when one will witness it increasing in other regions as well.
The housing industry is definitely one to watch out for this year. Don’t agree with us? Check out the below-listed points:
- Prices are expected to climb, but not as quickly as they generally do
- More homes could be available at the end of the year, providing home buyers much variety and a greater collection to select from
- Homebuyers will have more equity to borrow out of
However, in other ways, the coming times could continue to be hard, particularly for buyers. Listed below are top mortgage industry trends to watch out for in the coming times.
Frankly, Big Data isn’t anything without the involvement of professional skills that help turn cutting-edge technologies into actionable insights. While media, education, healthcare, securities, all have taken the advantage of big data, financial industry too has started opening its doors to it. By unlocking the power of Big Data, they have also raised the worth of a data scientist that knows how to push the worth of a high amount of data which currently exists within an organization.
There’s no doubt in the fact that the modern business arena is bombarded with data. As per a report in the year gone by, McKinsey estimated that “big data initiatives in the healthcare industry of the US could account for as much as $450 billion in decreased health-care expenditure or up to 17 percent of the $2.6 trillion touchstones of the cost of US health-care”. It is important to note here that bad data costs the US approximately $3.1 trillion annually.
Therefore, the value of analyzing and processing of data is highly evident. And this is exactly where the spotlight comes on a data scientist. While most professionals are aware of how hot big data science is, they are still unknown to the value that a data scientist holds within a company.
The world is in a constant state of evolution. As we evolve, the technology advances with us. We are making new innovations every day and the tech industry is seeing huge growth spurts. Management of Documents may not strike one as the most obvious arena for development but it is an integral one for there are numerous developments there as well. Listed below are some of the trends related to document scanning that you need to know.
- Client Portals Will increase
The documents that we generate are not only required by our companies, but also the extremely tech-savvy clients require access to these documents in order to create their own assessments. Such access provides for increased satisfaction of the customer and better reviews from these very customers. An upgrade from the traditional file sharing options like e-mail is beneficial because it allows the client to view the latest files and make comments on it if he wishes and also suggest any changes he would want.
The population of the world has been increasing exponentially. Although agricultural production has also been revolutionized, many believe that our production does not meet the current population’s requirements. If the population keeps increasing at this rate, then food production techniques will need to be radicalized to keep up with the high demand. There are some new ideas that are emerging that will ensure that no one goes hungry.
The answer may lie in three-dimensional printers, better known as 3D Printers. They can print almost anything, jewelry, toys, decorations, etc. Some carbon fiber printers can even create miniature automobiles with vivid detail.
Some recent developments in this technology have seen printers actually produce food materials. Many believe this holds the answers to the world’s food problems. Foods can be printed with better nutritional values and even give areas which have no access to fresh foods, enough food to eat.
Anyone reading this article and planning to get a loan needs to know that mortgage loan processing is a very time-consuming process as it requires a large amount of documentation. Add to it, the processing which takes up even more time, and in turn, the entire process gets delayed. But if proper planning is implemented, then all this can be avoided. We’ve come up with a few really quick tips that one should know before delving into this area.
Some of the most important tips to effective mortgage loan processing are listed here:
- Know How to Calculate Income
Income needs to be based on actual file calculations and not just on a rough estimate. It should not just be assumed to be acceptable, rather if the income consists of more than the desired salary, then the processor should know how the whole thing has been calculated.
Today, we live in the information age and data is one of the most vital assets owned by organizations. The various organizations across the globe collect, record, and store the data pertaining to their customers, patrons and even, the prospective customers.
While most of the companies ensure that they use data to improve their customer service, but, there have been many instances where such data has been misused by the organizations. This calls for strict data protection laws and regulations which can help in safeguarding personal and financial information of people and preventing it from getting misused.
One such data protection regulation is “GDPR”. GDPR (General Data Protection Regulation) was introduced by the European Commission in January 2012 as a data protection reform across the European Union. GDPR applies to the organizations in all the member states and it has implications for individuals and businesses across Europe and beyond.
What is GDPR?
GDPR is a set of rules and regulations which aims at simplifying the regulatory environment for businesses while giving the people more control over their data. GDPR has been designed in a way that both, businesses as well as individuals can optimally benefit from the emerging digital economy.